NIna
GBNever use this company!!! Never use this company!!!! Every claim that I submitted was denied. The last claim for a "Turbo charger that blew" was denied because I did not have enough "oil changes"- so if you are over 500 miles off on a 10,000 mile oil change, they will deny a claim on anything else in the car that goes wrong. I paid $3500 for a 4 year warranty and threw the money down the toilet. The original warranty was written under "National", but they got bought by Revolos= Revolting!
Nicholas Buell
GBTheir customer service is a joke Their customer service is a joke! I purchased their GAP coverage three years ago when I bought my car. I was just in an accident and put in a claim and they came back saying their is no payable benefit for my claim. Which the difference from what I owed and what my insurance covered was about $2,200. They gave me some stupid breakdown that doesn’t even make sense and I haven’t been able to reach them since.
Doug Hermesch
GBScam - dealers should be embarrassed to sell I have the "Diamond plan" - first extended warranty I ever bought because I had suspicions about the car I was buying - but post covid we don't have much selection. First trip to shop - the bumper to bumper plan would not cover the power doors or the failed rear wheel bearing on a 2016 Kia Sedona - but would cover the $85 power steering hose. Three weeks later - the transmission failed. Three weeks after that - still waiting on the A holes to respond to the dealership. No refusal, no acceptance - just complete silence and customer service (that's a joke) claims the "review" process has no phone numbers and can't be bothered by phone calls. 1-800-942-0400
Abe
GBI feel completely CHEATED I feel completely cheated after purchasing this after-market warranty. The first mechanic I took my car too would not accept my car under Warranty Direct because they "have too much trouble getting them to pay out" and they were right! My car was finally accepted at a local Subaru dealership and they found three items that needed repair. The most important repair needed was an oil pump which the warranty should have covered. Warranty Direct would not pay any of the repair costs and the dealership mechanic told me they have a million clever excuses to get around paying these claims. My advise, is save your money for the full cost of repairs instead of handing it to this company.
Meegan Welch
GBBUYERS BEWARE-if you cancel your policy… BUYERS BEWARE-if you cancel your policy before the end of the extended warranty, not only will you have paid for the warranty charges to date, but Revolos ALSO withdraws ALL CLAIMS PAID OUT from your refund check. DOUBLE DIPPING. This is not normal, and completely screwed up. Essentially my 2 years with Revolos costed me MORE than if I didn't have a warranty at all. Also, important to note: I purchased the best policy they offer and only got about 40% of items covered by them over the 2 years I had my car. Beyond disappointed with this company. Have used several others in the past and would choose any other company over this one.