Brandon Carlson
GBThe app is terrible The app is terrible every time you renew your policy you need to make another account instead of them just renewing the dates. The last 2 months when you try to make a new account and you enter your new policy and birth date it gives you a code 500 error no matter if you try in the app or their website. Someone please help me get my new account up and running so I'm not late again paying my bill.
yeimy alvarado
GBI had a car accident on November 13 I had a car accident on November 13, 2020. Finally, after a month waiting for an answer Infinity insurance assigned an adjuster: Salomon Krenshaw, I have been calling him for 2 weeks, I have been leaving voice mails, but he never calls me back. Nobody in the claims department can’t help me, only the adjuster that never returns my calls. I know that my car is total loss, I need to find a solution. I need help, PLEASE.
Stockboy Figueroa
GBThe CLOSEST YOU CAN GET TO A SCAM IS… The CLOSEST YOU CAN GET TO A SCAM IS INFINITY INSURANCE. THEY DENY COVERAGE WHEN THE MONEY ONLY GOES TO THE INSURED PARTY. DONT SIGN ON WITH THEM. FALSE ADVERTISEMENT. IM HAVING 100 PEOPLE REPORT THEM TO THE BUREAU OF BAD BUSINESS. BOYCOTT THEM AND PUT SIGNS UP ON POLES EVERYWHERE TO CANCEL THEIR BUSINESS. I HAVE SOCIAL MEDIA ARTHORSHIP, I'M GOING PUBLIC ON THEM
Jake Evans
GBWorst insurance company I have ever had Substandard service and coverage. They use junk parts for repairs. Impossible to cancel policy without being charged a ton of fees. Will not do a visual inspection for any claim and write the lowest possible estimate theu can. Using COVID to get out of doing real work like the rest of us. Worst insurance company I have ever had
Dee Lindholm
GBDoes Anyone Work At Infinity? My husband was in an accident 7 days ago. We have been calling incessantly since then as we have not heard back from anyone. He finally had to rent a car so he could get to work. I was advised to do this from our agent (never has an agent had to get involved to assist with a claim EVER). Even our agent cannot get a reply from their representative. At this juncture, we deserve a rental accommodation for the inconvenience. The car should be at a collision center being repaired instead it is sitting in our driveway. I have NEVER EVER had an insurance company with such a poor response. This company gets an 'F' rating from us.