What a pleasure!!! Other credit card companies can definitely take a lesson from Verve. Their customer service team handled my fraud alert with caring, respect and professionalism. They were thorough, but without making me feel like a criminal. And, they explained how and why it happened, and how to avoid it from happening in the future. Now, that's what I call excellent customer service!!!

Mr Miguel Customer Service Support Mr Miguel was very tentative and helpful. He addressed and accessed my account he then saw to escalate my situation to the person who could ensure what was needed and would handle it appropriately. Thank you all for supporting me.

Claim my payment was not made when the… Claim my payment was not made when the money was never taken from my account. It is always reversed but not from my bank. It takes 14 days to post then they claim my bank denied the payment even though my bank says it was never taken out. The only way to make a payment is to speak to someone who hardly speaks English. Would not recommend

Missed February Payment As I totally missed getting my February payment on time. I called and spoke with a young man who I could actually understand and whom has a very visual but professional phone manners. Very helpful he was!

The customer service representative was… The customer service representative was nice and helpful. Thanks to her we’ve come to a mutual agreement on how I can pay off on the account. Thank you very much. I’m sorry I don’t know what your name is.