Best customer service representatives … You have 2 customer service ice representatives that are GREAT. The best representative is Sonia Pierce. She is the best representative I've ever has the pleasure to deal with. All companies should follow in her footsteps. The second representative is Kayanna Lee. She is making a strong attempt to follow in her footsteps. Kind and very polite.

When I called him for the fifth time… When I called him for the fifth time after, just trying to get my card sent to the correct address this individual is very helpful way more helpful than the previous people I have spoken to. I have to be honest. The whole process was extremely frustrating. It does not, and should not take a month to receive your card after being approved.

Excellent customer service skills I spoke with James H. and he took his time and addressed everything that I called about! He was a pleasure talking to & he went above and beyond!! Great customer service!!!

Pleasant and Cheerful Lisa! Lisa was an absolute pleasure to speak with! She was cheerful, friendly, efficient and accurate. It's very rare to come across such a pleasant individual when calling to discuss your bill but she made it a very pleasant experience and I would hire her to work in my call center any day!

THE POLITENESS OF A REPRESENTATIVE WELL THE REPRESENTATIVE NAME ARKEYA, WAS A GREAT BIG HELP TO ME WHEN I CALL JUST TO ASK A QUESTION ABOUT MY ACCOUNT. SHE HAD A PLEASANT SPEAKING TONE OVER THE PHONE WITH ME. SHE PUT MY MIND AT EASE AS SHE EXPLAINED, WHAT I NEEDED TO KNOW, AND THEN SHE WAS ABLE TO TAKE MY PAYMENT BEFORE I GOT OFF THE PHONE WITH HER. SO THAT'S WHY I'M GIVING HER A 5⭐️ FOR HER OVER ALL COURTESY AND POLITENESS. THANK YOU