Lashawn Warr
GBExcellent customer service skills I spoke with James H. and he took his time and addressed everything that I called about! He was a pleasure talking to & he went above and beyond!! Great customer service!!!
REBECCA
GBCorinne was awesome Corinne was awesome! She was very polite and professional! She took care of my problem with eagerness and not dead. Just a great experience for having to deal with an irritating issue.
Ann
GBCustomer service was helpful. Card is awful Customer service was helpful. What I do not understand is how i have had this Account for 6 years and I am paying 100 a yr to keep card open with a $750 limit? I have cards with limits over 10k and no annual fee. I should have already been given several increases by now. Regardless, I have closed my account.
Patricia
GBAmazing customer service from Danlyn Chatman I had the pleasure of speaking with Danlyn Chatman today and she was such a sweet person. I lost my voice and she acted sweet the whole time having so much patience while she helped my husband and I with our 4 cards. She was kind, professional and very helpful. I just want to make sure and do a survey for her and would love it if someone could do something nice for her. She definitely deserves it!
Conrad
GBGreat Card. Great Customer Service. When I called the Cerulean customer service, the rep was super polite and helpful. He listened to my problem and resolved it almost immediately -- without putting me through the ringer. Other credit card companies can learn a lesson from Cerulean/Verve.