I have called 4 different times I have called 4 different times in the last hour. Trying to report fraud & so now my card is blocked, which is fine, but no one can seem to connect me to the right people to report fraud. I give up & will fight the battle tomorrow. Just as a follow up, Credit Card Company reached out to me this morning. Very nice man, Brian, helped me understand what was going to happen with fraudulent charges. New card should come in 7 to 14 days.

Customer service was helpful. Card is awful Customer service was helpful. What I do not understand is how i have had this Account for 6 years and I am paying 100 a yr to keep card open with a $750 limit? I have cards with limits over 10k and no annual fee. I should have already been given several increases by now. Regardless, I have closed my account.

Excellent customer service skills I spoke with James H. and he took his time and addressed everything that I called about! He was a pleasure talking to & he went above and beyond!! Great customer service!!!

I was having a difficult time… I was having a difficult time connecting via the internet and I am still having those challenges. After speaking with Javier and Heather, mostly Heather she was able to help get me into the app and I will use that for now. She was very attentive and supportive.

Great Card. Great Customer Service. When I called the Cerulean customer service, the rep was super polite and helpful. He listened to my problem and resolved it almost immediately -- without putting me through the ringer. Other credit card companies can learn a lesson from Cerulean/Verve.