😃Agent Lisa answered phone promptly… 😃Agent Lisa answered phone promptly after pressing the *, she spoke very clearly and was very knowledgeable about all my questions concerning my credit card. She even stayed on the phone while I signed into my mobile app to make sure I could actually choose my pin for Atm withdraws. She also explained to me what my daily allowance was.😃

Pleasant and Cheerful Lisa! Lisa was an absolute pleasure to speak with! She was cheerful, friendly, efficient and accurate. It's very rare to come across such a pleasant individual when calling to discuss your bill but she made it a very pleasant experience and I would hire her to work in my call center any day!

Am in a loss for words I forgot the… Am in a loss for words I forgot the beautiful lady who took care of me she was an angel she took her time spoke to me listened to me I cant say enough to show my appreciation for her, please if you know and can let her know , she is amazing and am blessed to have spoken with her !! will recommend Celurean to everyone ! Miguel Machado and Teresita Machado

I do not recommend. I went online to make a payment and the website would not let me. I tried several times with different dates and amounts and received an error message each time. I called the Customer Service number and had to navigate through the computerized phone menu that really didn't work (as in it says 'say what you want help with' but it does not recognize any commands you say). Just when I thought I was about to be connected with a Customer Service Representative, it hung up on me. This is some kind of scam to prevent people from making their payments so Cerulean can charge late fees and interest.

Great Card. Great Customer Service. When I called the Cerulean customer service, the rep was super polite and helpful. He listened to my problem and resolved it almost immediately -- without putting me through the ringer. Other credit card companies can learn a lesson from Cerulean/Verve.