KK
GBExceptional Customer Service And that's my reason for choosing Optimus after much research and demo accounts at several firms. Shoutout to Jake, who very patiently and professionally answered all my questions and dealt with all sorts of technical problems I encountered with the platform/datafeed when I tried the demo account back in September-October last year. I opened a real account because of him. The actual account setup was somewhat confusing, with the account with Optimus and the account with FCM, but that hiccup was solved again by Jake. I feel like I'm in good hands at Optimus.
Thierry Dandois
ATThe platform works as it should work. The platform works as it should work. Great support from Jake. I use it in combination with ATAS. Only negative point: if ATAS fails I have no direct access to the Optimus software as a backup (ex. for closing an open position).
T & S
CAGreat customer service, affordable service Answered all my questions, speedy delivery of account. Friendly and cordial customer service. Also very affordable. They don't have monthly costs for their service, only the data feed to cme. My only con is they don't offer multiple well known platforms. I would've loved to be able to use tradovate for example but they don't offer it.
Robert
NLI was new with Optimus Futures last… I was new with Optimus Futures last year and I had many questions about the setups, connecting, funding etc. To much to name them all here. I mostly had contact with Jake Montag he was really wonderful and patient with my questions. The software from this company also offers better solutions with access and datafeed than a local European broker. So they named it correctly with the name Futures.
Eelco Henderichs
NLGood platform with good customer service Mainly use their OptimusFlow trading platform. Overall good user experience and is updated fairly regular. Been using it for roughly a year now and have not experience any major issues. They do provide some additional services like journal, news stuff, etc. Only use journal and this adequate. Customer service is overall quick and knowledgeable.