Great Experience We had an excellent experience with our refinance through Citywide Home Loans. Our loan officer, Alfredo Otero, was super helpful throughout the whole experience. He was readily available, over-the-top helpful, and made everything super easy for us all along. He was not pushy at all, and we found him to be a trustworthy and dependable advisor. We would certainly sign up for this experience again if we need a home loan!

Danny Bentley: Honest, prepared, efficient Danny Bentley walked us through every step of our home purchase. He got our approvals done in days, sometimes hours, but we never felt rushed. He took phone calls and nervous questions at all hours, and walked us through every line of our disclosures, statements, and closing documents. Even while we shopped around for rates, costs, and service, we quickly realized that Danny's way was the most straight-forward, honest, and efficient service out there. Where other loan companies hid fees and extra closing costs in their forms and made it look like we were getting numerous "discounts", at the end of the day, Danny's estimates were by far the most accurate and truthful to our true costs. He was the best listener, the fastest worker, and the most open and honest loan officer we've ever worked with. I can't wait to work with him again.

Excellent Refinance Loan Service Our refinance loan service with Citywide Home Loan was excellent. The loan Officer, Joel Stice, was very clear in explaining the whole application and approval process. He checked in at different stages of the application to ask us if we had questions. Emails or voice mail reminders were sent to us when critical documents and signatures were needed. It made the complicated steps less stressful. We appreciated his advocacy for us in different areas so we could maintain the quoted interest rate. Customer services were supreme. We would return to the company for future loans.

RaeJeanne and her team were amazing RaeJeanne and her team were amazing. Super fast process with no non-sense. They delivered paperwork and funding in record time. I have been dealing with several home lenders during the pandemic in different deals and Citywide's team was hands down the best one.

Great Job Citywide Brandon Welch and the Citywide team delivered excellent service. They all the guidance needed to get us through the loan origination process quickly. The Citywide Loan Tracker application showing the status of each key step in the loan process was great and helped relieve the some of the stress customers feel during an unfamiliar process. Our loan closed on time and without any problems. Great job!