Good but could be perfect! Jacket is practical and cute and does it's job of keeping my short-haired young rescue (who saw snow for the first time yesterday!) warm. Not 5 stars only because it takes a long long time for me to figure out how to hold her and get the zipper to zip. Wish the zipper were larger and easier to navigate with a squiggly pup!

Snowgirl For my first time ordering from you it was a good experience...shipping was high..I needed a medium and I did change it but sometimes going back and forth the change doesn't stay..I can't use it, so I'm donating it and unfortunately can't buy another..

Terrible customer service for NOT the most durable leash After my Great Dane puppy chewed through the Evolutor dog leash, waudog would not refund or replace the leash without seeing a picture or the destroyed leash and even then required me to send it back to the company address for a replacement. They charged $13 shipping costs plus a $46 dollar leash and their customer service was terrible. This leash does not hold up to heavy chewing and waudog only reluctantly honors the lifetime warranty. Get a different leash and don’t buy from waudog

I want to rave about my wonderful… I want to rave about my wonderful experience ordering a down jacket for my dog. I thought I had measured her correctly but I hadn’t. And due to travels I was past the deadline in making an exchange but the customer support person i wrote to, who replied quickly to every email, not only let me but suggested a more likely size for my dog. She then expedited the exchange to arrive in just a couple of days. (It fits perfectly!!). All of our communications were not only helpful but there were kind human exchanges along the way. Lovely people. And I adore the coat. Perfect. A+

Waudog is incredible & so are their products Waudog has excellent customer service. Their follow up is like none I’ve ever had before. The quality of their products I have purchased are excellent. Unfortunately I have an active and destructive Lab puppy. One of the many products I purchased fid not survive but Waudog was very prompt in issuing a refund and suggesting another product that might suit my needs. They’re a great company!?