My SLS representative listen and made my anxiety disappear. I was feeling anxious when making this call; and thankfully my SLS representative, Justin, was professional, confident and kind. He did not rush me off the phone or cut me off; and his answers to my questions showed he took the time to actually listen. When I ended the call my anxiety was gone because my representative cared.

Fraudulent Company Fraudulent Company, they are stealing from homeowners. SLS uses PMI as a means by which to steal funds from homeowners, they enforce illegal requirements for PMI removal that violate federal law. Your PMI by law comes off at 78%, do not let them lie to you.

This company disrespects seniors This company disrespects its clients It does not account for phone payments even though they have Been made in a timely manner They are now refusing my payments saying i am in forclosure I have faithfully made payments Recording them as they are made by phone They have failed to send statements as requested until Most recently after i spoke to A HUD REPRESENTATIVE. I requested a statement after my complaint and they sent it I meet with a rep next week This company is the worst you cant rely on your communications being responded to leading to a critical situation as it applies to mortgage payments made by phone. I am a senior and I am angry This is serious

This Is Customer Service! The agent was entirely attentive to my query, and as such, he quickly made the calculations and confirmed what our new monthly payment would be once I paid the escrow shortage in full! Though the wait-time was about 35 minutes, answering my questions only took about 4 minutes.

The customer service department is a… The customer service department is a pleasure to work with. Professional, competent and efficient.