Tone
GBI've had several great experiences with… I've had several great experiences with the online company LutherSales – the selections they offer are impressive and the prices were competitive. My customer service rep Mr. Larry Lindsey is also excellent. I just love how he offers good knowledge of the items that I'm interested in and the wonderful program of Buy Now, Pay Later system which helps a whole lot with my credit score. Thank you Larry, you've made me and my family very happy.
Bo Dee
GBWorst company ever!!!!! Worst company ever!!!!!! They have taken a significant amount of money out of my pay for over a month waited 2 months total for my order to ship when it clearly stated online and via contract 3-5DAYS!!!! Was even promised gift card for the severe delay still never received order so order was cancelled they promised my money would be returned on month 3 now they still have not returned my money nor will they return my calls emails or messages. I am currently in of pursuing the matter with my attorney!!!!!
Techie
GBI am due a refund due to overpayment on… I am due a refund due to overpayment on my account. It has been almost 2 months and I am having an issue with staff returning my call and I keep getting the run around. Already filed a BBB complaint and also with my attorney generals office.
Lori Watkins
GBNever again I had used this company in the past with no issues but over 4 months ago I ordered a couple of items that should have been received within 2 weeks. I was never updated on status and had to contact the company. I was repeatedly asked to give them extra time until finally 2 months later I told them to cancel and refund my money. It has been over a month and my money has not been returned. I have again contacted the company and they have stated there is no update. I will not use this company again in the future! If communication were initiated it would be one thing but they avoid messages for several days or longer until you email them repeatedly for answers.
LD Davis
GBGreat at keeping customer informed I ordered a new living room set, to replace my current living room set purchased from this company 10 years prior. The previous living room set had limitless durability and survived my two sons, a cat and a dog. I replaced this living room set with another.I spoke with the CSR's Emem James, and she reassured me that my new set would wear well and be just as durable as the last. I will continue to do business with Luther Sales.