Extremely Poor Service I've now been ordering from this company for over two years. My first order arrived within 30 days. My second order was over 30 days and more recent orders are taking three months or longer. My inquiries receive a response that my order will be shipped out soon(???) but still a June 2023 has not been received (it's now mid October) and my requested refund has not been received. I am now considering requesting a refund for my September order also. If I have to do this, I will not be ordering from them again in the future.

I called in to ask a few questions I called in to ask a few questions. Very respectful and helpful people. They made the whole process very easy and efficient. Super fast delivery.

I feel like its only fair ti follow up… I feel like its only fair ti follow up my review from the last one, after several phone calls and threatening emails I finally received my order. However after still reading reviews if clients not receiving their order since November. I will go buy local in person next time .

Feels like fraud I made an order in November, but they haven't shipped anything until now, I asked them for a refund, but still nothing. They seem to be making money from my money and I want to report them for the fraud.

In Stock - Liars. I placed an order for 25x1g gold coins that are "In Stock". I e-transferred the funds and got an order number. After 1 month, I called to ask for an update. They told me that they were swamped and could not get to my order. Another month passed and I called to ask for my order or cancel my order so I can buy from someone else. No response. Another month passed and I was told they would send my order by the end of the week or refund. Another month passed, and at this time the price on their site for the 25x1g gold coins had gone up by $300CAD; also stating they were "In-Stock". So, I asked for them to deliver my coins, or I would sell my order to them for their price on the website. They finally refunded my order without compensating for the 4 month change in gold prices. Unless you want to extend a free loan to this shady company, find a company that doesn't post on their website, "Due to unprecedented order volumes please expect a shipping delay. We thank you for your patience and understanding." This gives them an out to not delivery your goods in a timely manner.