Slow Process - Discouraged I signed documents to get the preapproval process going back on April 8th. It is now June 6th and I don't have a clue where I stand and I feel like i'm being strung along. My loan officer hasn't been communicating with me at all, even after being told "good news" on several occasions. This has been dragging on for 3 months, despite my very quick turnaround sending required docs (same day or next day). I'm frustrated.

Awesome Great customer service. My loan officer up to one of the organizations VPs were in contact with me and got my loan approved and closed in less than a month. After dealing with a lender who made my life a living hell, Mortgage Solutions was top notch and did everything that they said they would. Totally impressed!!!

the Mortgage Solutions Financial Team Valerie Boughton and the team at Mortgage Solutions Financial really went the extra mile to help get us into our dream home. They can take any difficult situation and insure that they do their absolute best to get your loan approved. My hats off to them for the hard work, never say die attitude and exceptional attention to detail.

Excellent service and with only a few… Excellent service and with only a few weeks before the renewal date as I had delayed making the decision. They acted so promptly and renewal was dealt with promptly before the expiry date. Thank you ...saved me £500!

Very dishonest business practices Very dishonest business practices. Will tell you to sign their disclosures to keep the process moving. Loan officers are extremely unprofessional. Will request prior CD’s so that they can have something to “work toward”. I went with another mortgage lender, and my closing was 1/4 of what MSF was quoting me. Loan officer even referred to me as a jack off. I haven’t dealt with them since 2018, but they’re attempting to gain my business after are disastrous attempt to be my mortgage lender that went south with a quickness due to their dishonest practices. Avoid at all costs. CFPB Notified; Mark Faulkenberry and Robert Stern shouldn’t be trusted.