This company is horrible This company is horrible! We got dragged along for almost 2 months trying to refinance with them, as I’m explaining we’re in dire need of help. I had to call back multiple times just to get answers after being told they would call back. Long story short they have no idea what’s going on amongst them selves and are not willing to help longtime customers in anyway.

David Dustmann with Mortgage Solutions… David Dustmann with Mortgage Solutions Financial was absolutely pleasure to work with. He was attentive to our needs and extremely clear as he guided us through the process. David worked hard to meet and exceed our expectations, even answering our calls late into the evening. Another thing we appreciated so much was his weekly video updates, our transaction was handled electronically, so putting a face to the name was a nice touch! From the pre-approval to the day of closing (which he worked to get it done 2 days early) felt almost seamless. We highly recommend David (& his assistant Alex) for your mortgage needs & feel blessed to have worked with him on our home buying experience!

Mortgage Solutions Raleigh NC........Dee Hughes......... Recently had the pleasure of buying my 5th home. My contact Dee Hughes of Mortgage Solutions in Raleigh North Carolina was exceptional! This was the easiest and quickest process I’ve experienced. His knowledge and expertise in processing veteran loans was commendable. His assistant Melvis was also very helpful. Contact on the weekends and after business hours was never a problem although I tried not to abuse the contact. I would give the company 5 stars but there is always room for improvement 😇. I would highly recommend this company and thank everyone who was involved in processing my home loan!

Very dishonest business practices Very dishonest business practices. Will tell you to sign their disclosures to keep the process moving. Loan officers are extremely unprofessional. Will request prior CD’s so that they can have something to “work toward”. I went with another mortgage lender, and my closing was 1/4 of what MSF was quoting me. Loan officer even referred to me as a jack off. I haven’t dealt with them since 2018, but they’re attempting to gain my business after are disastrous attempt to be my mortgage lender that went south with a quickness due to their dishonest practices. Avoid at all costs. CFPB Notified; Mark Faulkenberry and Robert Stern shouldn’t be trusted.

Slow Process - Discouraged I signed documents to get the preapproval process going back on April 8th. It is now June 6th and I don't have a clue where I stand and I feel like i'm being strung along. My loan officer hasn't been communicating with me at all, even after being told "good news" on several occasions. This has been dragging on for 3 months, despite my very quick turnaround sending required docs (same day or next day). I'm frustrated.