Going to the dogs Going to the dogs Had an account for a few years then closed it. Tried to reopen it but between the website and authentication complexities it was impossible so I opened another one but got blocked out because of constant glitches now I am expected to stay on hold for an hour or more to try sort it out.....painful, bloated and overly complicated. I guess if you are an institutional inverter you'll have a much better service than us peasants. Going elsewhere

Excellent Service Great company with great people . They are always willing to assist . They are very professional:))

Helpful tech team After reading reviews of this trading platform I was reluctant to open an account with them but glad I did. The account set up was both straight forward and simple, Daniel from the tech help guided me through the funding process after I'd initially had trouble which was down to my fault. Can't understand how some are having problems with the mobile app as I've not encountered any so far in 2 months of daily use.

Terrible dose not even describe how bad… Terrible dose not even describe how bad this broker is. Not just from a customer standpoint, but from an actual executable brokerage viewpoint these lot are un-professional, incompetent and you should stay away. As a professional I have never seen such blatant front running(illegal in the UK) and clear market order flow(also illegal in the UK). Frankly, 'Slippage' should not be a thing in the digital age, but this is why you will pay sometime 10% more than the limit order you place.(thats what they say) What's the point in having a limit order if you execute it at over 10% above the limit? They claim its for market stability, but I do not want the trade if its 10% out from my calculations. I am truly so glad I didn't transfer my large account to these thieves and liars. Not only that but they refuse to invest in the back end, the servers and web code, so during a busy day you will not be able to access your account through the web trader or through the TWS. Even if you pay for their 'Pro' service you will be constantly disappointed with this brokerage. What gets me is they execute for a lot of the 'free' platforms, trade 212 being a good example. So they aren't just fleecing their own clients, they are also doing this to other platforms. The only way a company like this tops and changes is if we vote with our wallets, so don't use them, especially if your are a retail client as you will lose out big time. All I have said in this review has provable screenshots and screen captures with other live data feeds(refinitve and bloomberg) to show what I have described.

THE MOST GOD DAMN AWFUL BROKER I HAVE USED IN 20 YEARS… THE MOST GOD DAMN AWFUL BROKER I HAVE EVER USED. IMPOSSIBLE TO LOG INTO ON WEB / DESKTOP (IT KEEPS OPENING MY MOBILE APP BUT ONCE I LOG IN THERE THERE IS STILL NO WAY TO LOG IN ON THE MACBOOK). THEIR MOBILE APP IS ABYSMAL. JUST DON'T BOTHER. THEIR DESKTOP APP IS SOOOO HARD TO USE. YOU CAN'T FIND THE MOST BASIC AND POPULAR INSTRUMENTS TO TRADE. TOTALLY USER UNFRIENDLY AND OVERLY COMPLICATED. BUT I'M SAVING THE BEST CRITICISM FOR LAST: THEIR CUSTOMER SERVICE IS NON EXISTENT. I ALSO DEFY YOU TO GO TO THEIR WEBSITE AND FIND A CONTACT PHONE NUMBER. TOTAL WASTE OF TIME. AVOID.