Alen Tomas
GBExcellent Service Great company with great people . They are always willing to assist . They are very professional:))
Kris Layton
GBSo far so good Took 2 days to have the account set up which is quite slow compared to those instant-trading CFD brokers. Deposit is only via bank transfer which is a bit dated in this day and age. On the plus side, they allow me to trade virtually any stock unlike eToro. Since they are real executors they also don't pull the plug when you are making money unlike Robinhood! Customer service is responsive and top notch. 5 Stars from me
Ron Fergy
GBUnable to sell my holdings on the market I am really begining to wonder what has happened to this company . I have been a customer for a number of years and things worked out fine until recent times and now customer service has gone down the pan . Example - on Jan 14 this year I bought a holding in a large silver EFT (not a small unknown stock .) . Two weeks ago I decided to sell part of it . I tried to put in a sell order. The system would not accept it . The latest message reads ... This product is currently unavailable to clients classified as retail clients . I understand that I cannot buy them but do not understand the ban on selling them After all IBKR sold them to me in the first place In other words I would seem to be stuck with these shares and can not sell them. Even though they were sold to me only 6 weeks ago . Out of my portfolio of 8 holdings 2 are blocked from selling . I can't be the only one thus effected . I have been trying to contact IBKR many times by phone . Hours spent hanging on the phone to no avail , which is very irritating and somewhat worrying. Meanwhile I have lost all confidence in this organisation . Surely the most important aspect of their business is customer service ? What is the problem ? Now what to do ? Any ideas ?
Best Mattress UK
ROTerrible broker Terrible broker, I have $27000 in my account, it's NOT allowing me to purchase stocks, available funds in my account and I cant buy. Do yourself a favour, search for something better. Customer service = non-existent Search for reviews online, you will know what I'm saying.
Dr Olusegun M Adedapo
GBDO NOT USE ,USELESS AND WASTE OF TIME. This company makes investing the HARDEST thing ,Zero customer service contact, Useless systems for managing people's money ,I have just closed my ACCOUNT I hope my refund gets to me before the WORLD ENDS.STAY AWAY FROM THIS BROKER.