The scam bank I thought when I opened the account I was coming to a financial platform that was a better alternative to the big banks. However, I have found them to be more heartless than the big banks. I’m dealing with a death in the family and deposited a check from my church and they placed a seven day hold on it. Once I called customer service they told me your funds will be available in another 4 business days and there is nothing we can do! THANKS GREENWOOD !

If I could give negative stars there… If I could give negative stars there wouldn't be enough. My account was hacked in January. I sent all the proof they asked me for why am I still fighting these people to get my money back. The saddest thing is my card was locked. The customer representatives are unprofessional, unknowledgeable and a supervisor or team lead is never available. I've been waiting to hear back from a supervisor 2 weeks. I'm excited for the people who have had better experiences. I'm very displeased.

I'm giving Greenwood some grace I'm giving Greenwood some grace. Yes, their customer service is slow when it comes to answering the phone and responding to emails. I've had similar issues with my funds being available within (what I thought) a timely manner. I have not cut them off completely but I don't have all my funds going there just yet either. I still want to believe that Greenwood will be the bank it says it will be.

Greenwood is an amazing banking… Greenwood is an amazing banking institution. I have been impressed with the commitment to change as a mission. Also the customer service is amazing as well. The app has been flawless and very easy to use. I know where my money is and it is always available immediately. I highly recommend Greenwood whether you are seasoned in finance or just getting started Greenwood will take you there.

I’m so glad I joined Greenwood I’m so glad I joined Greenwood. The ability to utilize my dollar in my community, not worry about fees, use Apple Pay, and get paid early are just some of the crazy benefits. I love pulling out my physical metal card and getting questions about it and seeing the interest everywhere I shop. The future for Greenwood is very bright and I’m just glad to be along for the ride!