Good Source To be honest, I use the account for weekends when I go out. It is something good for people who want to set a few hundred dollars away. I also think it is a good idea for parents or guardians to give to their children or dependents where they can safely send them money. We have to understand that this is digital banking system as well. I believe the purpose is to get minorities to deposit their money into a bank to protect their money and avoid all these cash and deposit fees. I think we need to sit down and have a conversation with the founders as well as Coastal Community Bank to see how we can make this experience better.

I'm giving Greenwood some grace I'm giving Greenwood some grace. Yes, their customer service is slow when it comes to answering the phone and responding to emails. I've had similar issues with my funds being available within (what I thought) a timely manner. I have not cut them off completely but I don't have all my funds going there just yet either. I still want to believe that Greenwood will be the bank it says it will be.

Greenwood has been a great experience… Greenwood has been a great experience for me. I received not just a plastic card but a metal card. Set up my account and app loaded my first deposit and it has been seamless. I have contacted customer service a few times and they were very pleasant and helped me right away.

The scam bank I thought when I opened the account I was coming to a financial platform that was a better alternative to the big banks. However, I have found them to be more heartless than the big banks. I’m dealing with a death in the family and deposited a check from my church and they placed a seven day hold on it. Once I called customer service they told me your funds will be available in another 4 business days and there is nothing we can do! THANKS GREENWOOD !

Horrible institution Horrible institution! Mobile deposited a check on the 6/20 sat pending until today Checked status said banking difficulties by on their end and deposit would be there today by customer service Instead deposi has disappeared with no explanation no money and no one reached out via emil or phone. I had to call and still received no answer. No way is this a black owned black no one speaks English clearly- Supervisor supposed to call or email me - nothing. Just horrible all the way around Glad I found out now and switched my direct deposit