Horrible institution Horrible institution! Mobile deposited a check on the 6/20 sat pending until today Checked status said banking difficulties by on their end and deposit would be there today by customer service Instead deposi has disappeared with no explanation no money and no one reached out via emil or phone. I had to call and still received no answer. No way is this a black owned black no one speaks English clearly- Supervisor supposed to call or email me - nothing. Just horrible all the way around Glad I found out now and switched my direct deposit

I'm giving Greenwood some grace I'm giving Greenwood some grace. Yes, their customer service is slow when it comes to answering the phone and responding to emails. I've had similar issues with my funds being available within (what I thought) a timely manner. I have not cut them off completely but I don't have all my funds going there just yet either. I still want to believe that Greenwood will be the bank it says it will be.

Do not open an account with Greenwood… Do not open an account with Greenwood Bank! They do not have their own fraud department. Unlike other financial institutions, they provide no alerts of each transactions by text message in place. They just email you about the transactions. They allowed someone to compromise my account and refused to refund me the money that was stolen from me in a timely manner. They allowed the funds to be deducted immediately like the funds that were stolen from me! I am so glad that my Social Security Benefits are being deposited into this account!

Don’t waste ur time Don’t waste ur time ! Declining issues for a bank account . Please my money ur just a building just like every other bank . I waited for what reason? Reminds me of the same racial discrimination hatred like other credit card and bank do black people ! Take ur joke applications go get investors too check account so they can invest in nothing as other banker do ! Ready for decline for no reason to hold my money !!!

Customer service get a 1 ⭐️ Customer service get a 1 ⭐️. Opens mid morning(10am), closes at 8pm, no weekend availability, Banking App is the worst. You have an issue after hours your screwed. Smallest infractions card will lock out on fraudulent matters even though they are not. Constantly have to call in to explain its myself making transactions. The ideas of GREENWOOD ARE 💯….the actions, research and development needs a lotttttttt of revamping and help…I’m not going to close my account but I will no longer direct deposit my funds or add funds. To many bad experiences in 60 days!! I tried to support but damn I travel wayyyy too much for no access to my revenue and finances when extremely important situations come about. Thank you G-Wood✊🏾✊🏿✊🏽✊🏼