Haven’t received my purchase and I… Haven’t received my purchase and I ordered it on May 2nd. On May 27th they emailed me the shipping info and to this day it still says the package has no tracking information yet and they are waiting on the shipper. I informed them countless times and finally a week after they tell me they will send another one. We are approaching two months and I still haven’t received my car decal. I am disappointed because the proof was so good and I really want it. Is this a fake fraudulent company? What should I do? My name is Christina Thomas and my order number is 13801. Please call me at 9543044122

Print not delivered Ordered a print on November 20 and paid extra to be “first in line” to assure it would arrive by Christmas since it was a gift. It’s now January 5 and it still has NOT ARRIVED. Terrible and unresponsive customer service.

Incredible! I ordered 2 blankets with photos of 2 different pets, both of whom have passed away. Our entire family was completely moved to tears and so blown away by not only the likeness but the fact that their sweet personalities and sparkling eyes were captured as well. Hands down our most treasured items. Thank you pet prints.

Fraudulently claim they issued a refund This company is fraudulently claiming that they issued a refund. I paid $40 for guaranteed Christmas delivery but my item was not shipped in time. MyPetPrints claims they sent me a refund of shipping charges but I have not received any such refund and they are unable to provide proof of the transaction.

Great customer service This is the second time I ordered with this site, this time it was a canvas as a gift during the holidays, I did expect some delays so i couldn't be mad. The great thing about this site is if you are unhappy at all the with outcome of the design you can work with the artist to resolve any issues. I did have an issue with the eyes, the artist responded quickly and a week later fixed the issue. I greatly appreciate the time put in because the outcome was exceptional. Thank you mypetprints! i will continue to shop with you guys for any and all pet merch!