Great Experience! Paul went above and beyond to help me lock in a great rate and keep it after my 2nd mortgage bank took almost a month to sign off on my refi. His team kept me in the loop daily and gave excellent, transparent service. Will definitely recommend to all my friends in the market to refinance or purchase a home!

John Leahey was AWESOME John Leahey was fast, knowledgeable and very informative of our options! HIGHLY RECOMMENDED!! He was so responsive and got things done quickly!!! Would use him again for future needs.

I worked with Paul Kim to do a cash out… I worked with Paul Kim to do a cash out refi and was amazed by how easy he made the process. I had gone through the same process a few years back and it was a huge headache to say the least. Paul was very clear, concise, and very easy to understand. He made the entire process very streamlined and went above and beyond to ensure i understood everything and was able to answer all my questions. I will most definitely be using Paul again in the future and will be recommending him to my family and friends. Thank you Paul Kim!

Really unprofessional Really unprofessional. When I stated I was going to pass on their finance, Taylor became rude and unprofessional. Putting things in caps really comes across as rude in text and honestly the reason a service is refused is not something that has to be disclosed. If he cannot accept that someone is just not interested, then maybe a role in customer service is not for him.

Horrible experience Every aspect of this refinance was a mess. The communication was very poor. Documents were sent with mixed up information, the interest rates weren’t what was quoted, the appraisal company made an error, the title company never requested my funds for wire transfer, calls went unanswered. The service and company were abysmal. I will never do business with SYOM again, nor will I do business with an online Mortgage company. This experience left a stain on the business.