I'd go 4.5 stars if available I'd go 4.5 stars if available. I'm retired from mtg business (real estate appraiser) and everything went as expected. Even fees, which are admittedly complex, were within a few dollars of what was projected; that's hard to do.

Excellent experience with home refinance This was my first home refinance and I was referred to SYO. Paul was wonderful to work with: he made the process easy, straightforward and streamlined. I bid with other companies and the others had hidden fees and rate discrepancies. SYO was transparent and had lower rates and fees so it was an easy choice. Paul helped me find the best loan option for my situation and lock at the right time. My loan closed very quickly (in 7 days) and the process was so easy. I would highly recommend working with Paul and SYO - thank you again for making this such an easy and rewarding process!

Good experience Overall, our experience was good. In the beginning, communication was very poor and we were hit by the fear of "We just gave all our financial information to someone we don't know and now they won't return our calls!" But, soon we were connected with a much more attentive rep that was great walking us through the process. We did have LOTS of hiccups of getting a notary out to do the signing, but don't think that was SYOM's issue. Overall, we would recommend.

BEWARE ALL NURSES AND THOSE HEALTHCARE… BEWARE ALL NURSES AND THOSE HEALTHCARE PROFESSIONALS. If I could rate this company a 0 out of 5 I would. For starters, they rope you into fast pre-approval rating without doing due diligence and always available to communicate. Once you have established a contract in hand, then the communication is completely lacking (no return emails, texts, or callbacks). Furthermore, at that point they seem to START the validation process for you loan, even though they have assured you that you are approved and qualified. They continually assure you that your funds are secured, until you need to close and then you are told that they are not ready, further funds are needed. This company cost me my homestead, and further expenditures unforeseen. They are not what they claim to be. As of date (2/11/20), there has been zero communication extended forth to me. If indeed the information provided to you was incomplete or inaccurate as you say, the burden belies on YOU to communicate with me what was deficient. THAT NEVER OCCURRED WHILE YOU PRE APPROVED for 10 MONTHS my application before a contract was in hand. DUE DILIGENCE was NOT my responsibility- it was YOURS.

The application was quite easy and the… The application was quite easy and the follow-up was alright. Just a minor glitch with document signing via Quicken Doc Sign, but otherwise everything went well. The interest obtained was great and found that it was lower than going direct with a finance company. I would recommend it to anyone.