Seel is a scam didn’t refund my purchase Seel is a scam didn’t refund my purchase

Horrible Horrible, they have no customer service to contact. They do not respond to emails in a timely manner so then your VERY short return window is denied. They do not cover shipping cost because it exceeds the refund price so the entire thing is a scam.

I ordered some boots on Facebook I ordered some boots on Facebook, insured by this company. Never got shipping or tracking notice nor did the boots ever show up. Contacted this company, now known as Cass & Seel. They claim they refunded to my PayPal but there are no transactions on my PayPal or credit card. They are definitely part of the scam!

Seel Insurance is a Scam!!! Don't trust Seel Insurance, it's a scam! Shop Premium Outlet uses its service. They claim you pay %10 of item cost for insurance, and a $10 shipping fee is deducted if an item is returned. But they sent me a 1lb 12 oz postage when my item is 14lb. Customer service was rude and refused to cover the shipping amount. Resources Seel.com wasted on my end : -> Insurance cost + Full shipping charge + Time off from work to go to USPS + Headaches to deal with Rude Seel back and forth + A useless item you can't get ride of taking space

TERRIBLE!!!! TERRIBLE!! I sent back 2 of 4 items I didn’t want to keep. They approved it. It was sent within the 7 days time frame. I did my own UPS for delivery and have proof. They sent me an email that they rejected it cause it wasn’t within the timeframe which is absolutely NOT TRUE!! They have my items, I paid to ship back and now out the dollars for the items and the shipping. This is supposed to be a guaranteed return if done by their rules of which I also had to pay extra for that as well! Now they are ignoring me. Such a SCAM!! will take action with my credit card at this point. If they comply with my refund then I’ll remove this review!