David
GBEarly on it Was Good, But Now Lacks Customer Service Early on, I really liked Crowdstreet. I think they grew a little too fast and customer service took a nose dive. It became too difficult to get into investments that I liked and several deals were not well vetted and the operators failed to perform or even provide basic accounting and Crowdstreet did very little to assist the investor. They never seemed to care about the investors, just making their cut of the deals. After investing just over a million dollars through Crowdsteet, I stopped even looking there for deals and now invest elsewhere.
Doug Daniels
GBCrowdstreet had inadequate diligence… Crowdstreet had inadequate diligence procedures in place when they started off, resulting in at least one inept sponsor listing on their platform. That sponsor is Tapestry which is in the senior housing business. A number of their ventures have gone south and they came up with various excuses other than the real reason - they didn't know what they were doing. On top of that they have recently gone radio silent. I will never again invest in anything on this platform.
Joseph
GBCS brings many deals to the public CS brings many deals to the public, from many companies. You can invest in company A and may wait a while until another opportunity presents itself on their platform. NO WHERE does CS state your ability down the road to invest directly with Company A in a completely different venture will be blocked by CS!! This is wrong on so many levels. Greedy? Maybe. Deceitful? No doubt. Someone you want to do business with? Hell NO.
John hoff
GBI’ve had mixed success with crowd… I’ve had mixed success with crowd street. , Federal self storage and rreaf holdings are very good sponsors that pay over 12-15 pct yearly. However the other 4 I invested in are horrible. All these other people on here complaining about lack of customer service is dead right. They ghost you once they have your money. Even the sponsors won’t call you back. I would stay away from this crowdfunding site. I will say both fundrise and realty mogul will pay you and return your calls. Those are both way better companies.
DPP
GBWatch out we have Invested in Multiple offering. Last one they brought OC-Ventures.com for XChicago student Housing who is Fraudulent, Could not close Deal, and refuses to Refund money back since August 2022. Crowdstreet of No help even though they didn't do due diligence and brought them to platform. No phone number for customer service, when you write email, They reply but don't answer your questions. One has to take legal action on Crowdstreet and sponsor. As long as everything goes o.k. you are ok, but when things go wrong , you are on your own . NO HELP FROM CROWDSTREET. They are in for their 2 % every year from your investment. I would give 0 star, If there was choice. Remember This is not about Investment went sour due to real estate market, This is simple Fraud, Investors money taken on crowdstreet platform, No Investment done and No refund.