CrowdStreet is great at getting your money... CrowdStreet is great at getting your money. Once they've gotten your money and they've gotten their percentage, your hear mostly crickets. Investors are kept largely in the dark. I've invested in 7 projects of theirs going back four years. None have paid a dime so far. Two have required a "capital call" (more money from investors for the project to stay afloat.) CrowdStreet does NOT advocate for their investors after the investment is made, and does NOT require meaningful reporting from project sponsors. As a result, mostly what you get is "happy talk" BS which tells you nothing. I'm very nervous about my investments.

Enrollment must be streamlined 4 areas for improvement 1. Enable holding funds in a pre-paid account so that deals can be funded quickly 2. DO NOT enable "INVEST NOW" until the presenters have presented their presentation. Q&A can be arranged anytime. 3. Enable completion of a lot of boiler-plate paperwork at the time of listing...and not have it slow-down the funding process. 4. DO NOT ASK for redundant docs, like company formation, which you already have on file.

Early on it Was Good, But Now Lacks Customer Service Early on, I really liked Crowdstreet. I think they grew a little too fast and customer service took a nose dive. It became too difficult to get into investments that I liked and several deals were not well vetted and the operators failed to perform or even provide basic accounting and Crowdstreet did very little to assist the investor. They never seemed to care about the investors, just making their cut of the deals. After investing just over a million dollars through Crowdsteet, I stopped even looking there for deals and now invest elsewhere.

Zero accountability I have significant investments in various offerings via Crowdstreet. I am very very disappointed with the working of crowdstreet (CS) and I feel CS is falling really short on its fiduciary duties. CS has asked Sponsors to submit a quarterly report but most of these quarterly reports are meaningless. They don't provide any relevant information. For e.g. one investment sends their financial details but no explanation on why they are off budget (expect 2M net income, actual is < 0.5M). Many investments are making capital calls. These capital calls are after we are told everything is going very well. When a capital call is made, I expect CS to ask for completely new set of documents which lays out pay back time period. I have not seen this available or at least not in any easily consumable format. It is buried in new operating docs. CS is overselling who is tenured sponsor and experienced sponsor. We are expected to take what the sponsor provides at its face value which may not be true. As it stands today, I would not do any investments via CS.

sponsors should be required to report quarterly. i own 10 projects over the past year. After a learning curve the process improved. The moderators of the webinars need to dress and present as more professional and business oriented. The sponsors are mostly poor at even quarterly updates. I have found them to be responsive to questions but seems crazy that they need to answer similar questions repeatedly when more regular reports would solve the problem.