Before the new portal I would’ve have… Before the new portal I would’ve have given 5 stars. New portal is not user friendly, no way of knowing when you’re actually getting paid and no easy way to submit invoices that you took an advance from. Definitely looking for another factoring company. No way I can handle this new portal it’ll drive me crazy

Eagle eye transportation llc Before you register with instapay you need to know a few things 1- they are going to be super nice and suck you into the system after that they are not going to pick up the phone at all also if you submit a load that it’s approved by them and for whatever reason the broker doesn’t pay them they will take the money back out of your account They will not call the broker to see why they’re not getting paid and you won’t be able to talk to the broker because they are the account holder #2 they will tell you you’re not under any contract and you will leave anytime and it’s a true you’re not under any contract but you have to give them 10 days notice and if you decide to leave to another factoring company they will give them a such a hard time and they will not release to them the new UCC if you’re not familiar with the UCC is you need to search it because you cannot go to another factory company without the release of the UCC I am currently stuck in between I have 15 loads sitting on my dashboard because I do not want to factor with instapay anymore and I cannot move to another factoring company because they refused to release the UCC But I’ll be able to do it I just have to go through a lot and it’s gonna take me a month or so and that’s with no pay #3 Also you need to know Insta-pay just got bought out by e capital Because a few months ago they filed bankrupted cy and was bought out by a company in Canada and if you call Insta-pay for any question they basically can’t answer it because they simply will tell you they were not trained on e capital system Save all the headache and look somewhere else there is Hundreds of Good and honest factoring company out there just stay away from e capital and instapay

Amazon Store Owner + Instapay = :) As an Amazon Store Owner, I can say that being able to scale your store is essential to your success. Sometimes that seems like an uphill battle because Amazon holds on to the store's payouts as reserves for weeks. Instapay has allowed our store to scale faster because it allows us to receive payouts on a daily basis. We feel more confident going into the holiday season with Instapay as our partners.

Accountable and fast Very quick to pay. Answers questions or concerns quickly

Customer service never responds Customer service never responds! They have a WhatsApp contact that is useless!