Onboarding with Human Interest was a… Onboarding with Human Interest was a great experience. They really anticipated all our questions and were ready with answers and solutions. Having access to their library of documents and how-to's is an added bonus!

Lots of problems Lots of problems - said that they would be available to answer employee questions, but actually were only available for the business owner's questions, but even then gave conflicting information. Feels like they will tell you what you want when you're signing up and then tell you the truth once you've paid them. Terrible customer service - their general support is almost non-existent, won't answer numerous emails and calls.

Our company recently switched to Human… Our company recently switched to Human Interest and its the worst customer service I’ve experienced in 20 years. No response or have to follow up multiple times. One time I finally talked to someone and it sounded like he was walking outside eating his lunch. Completely unacceptable and would stay away from using them.

Negative Stars if Possible! Zero stars! Run! One of the worst companies I've ever dealt with. Onboarding is useless and my trainer had no clue what he was talking about. Transferred $14k and it's been MIA for 3 mths. Made promises during sign up that they refused to keep and I battled for over a mth. We send funds and 2 months later they are still not deposited in 401k and show pending. New people signup and they don't communicate with our payroll company to deduct those funds, so they go mths without a deposit until I happen to notice it. Sent out onboarding to entire company without even telling me they were and what they sent had the wrong match %. Constantly sending invites to signup to employees that aren't eligible. Impossible to responses from anyone, even the managers. I cannot leave this company fast enough. There is so much more I could share.

I don’t have much to say I don’t have much to say, just look at the amount of negative review they have. I switched to “ Ęåšybėę” and it’s being a pretty good experience ever since, reliability, efficiency and their customer service is top notch.