This service is a joke! I spent a lot of time on carsdirect.com selecting cars and options I wanted. I got really great target prices. However, I received so many calls and emails from dealers asking what I wanted and giving me prices way above what carsdirect.com listed. I called carsdirect.com to complain and ask if they sent these companies the information I gave them. I was told that it was just a referral service and a price to try to negotiate for the cars. They did not give the dealers all the information I had given them. It was just a waste of my time! I could have just called the dealer and requested the internet sales and gotten more information and not wasted all that time.

Bogus Bogus claims. It's the same thing as walking straightforward into a car dealership. Nothing special. If you don't have what they're looking for you won't get what you're looking for just like a car dealership. All they do is shop your application around for a loan....LIKE A REGULAR DEALERSHIP.

when I first bought a car from… when I first bought a car from Carsdirect in 2010 it was a wonderful experience. No hugging , no negotiating no up-selling etc. I was given the address of a dealer to go (after paying $500 deposit) and simply picked up my car. Fast forward 10 years: the site was probably bought by some "car dealer group" which connects you with local dealers followed by endless emails, text and phone calls-another words: back to the old, dreaded ways of car buying process. Don't give them your contacts-just use the site to check the options, colors, specs, invoice pricing, etc of your dream car.

The comparisons made it easy My wife and I were having trouble deciding which car was the right one for us. CarsDirect was so helpful--their comparison tool made it really easy to decipher the differences between trims and option packages. We were torn between the Acura TLX and a Honda Accord--similar cars. After putting everything into the tool, it was easy to see that the TLX offered little extra value for the additional $5K. This plus the Accord had special financing-that sealed our choice.

Not given what I was promised and then ignored. I put a request into Carsdirect for a purchase of a new BMW 535. After some back and forth I was quoted a price and went for a test drive. When it came time for delivery of the car, I learned that my "new" BMW had almost 5000 miles on it. I also allowed Carsdirect to handle the financing which now has a loan amount of $500 over what it should be (the initial deposit wasn't figured in) I was told it would be corrected prior to me receiving my bill and I would get new documents to sign. I probably wouldn't be writing this review if someone had contacted me back after I told them what happened, but I am left to fend for myself between the credit card company that the deposit was on and the financing company. If it doesnt work out I will sue on principal. Thankfully, NJ has some great consumer fraud laws. The only reason I knew about this website was because I was going to give them a sterling review before I knew about the 5000 miles, but everything since then has been awful.