Highly Recommend Adam and Kellie are not your usual high street managing agents. They have integrity and provide an affordable, practical and honest service. Adam and Kellie have been looking after my 3 rental properties for over 12 months. They have done a fantastic job of maintaining the flats, finding tenants and keeping them happy during these challenging times and they have taken a huge weight off my shoulders. They are flexible and open to working with a landlady/lord in the best way that suits them.

The worst agency I’ve ever encountered The worst agency I’ve ever encountered. The manager and administrator are incredibly mean and rude. They asked for my company accounts for no reason. Firstly, I am not buying the property; I am letting it. Secondly, they should only ask for my self-assessment, not my company accounts. Especially David, he is an unprofessional and rude person. Please stay away from them. If you let the property from them, you will lose your money and your peace. I wish I could give them zero stars.

Top class service We have been letting our flat through Zone for the last 15 years and they have have been fabulous throughout that whole period. From a landlord's point of view, we couldn't have asked for more - the gaps between tenancies have been minimal (days rather than weeks/months) and they are right on top of the rental rates that the market will bear; we are delighted with the levels they have achieved. From a tenant's point of view, they notify us immediately of any work which is required and then send in the appropriate trades to remedy any issues. They always respond promptly to queries and we are 100% happy to leave the management of our property in their capable hands.

The Worst Letting Agency Upon moving out, I repeatedly contacted them to release my deposit. Unfortunately, even after a month has passed, my deposit remains unreleased. Following persistent follow-ups, they informed me that they had hired a "sparkle clean" service and would be sending me an invoice for the cleaning expenses. Ironically, I had already hired a professional cleaner to ensure the property was left in impeccable condition before my departure. The house was in a cleaner state than when I first moved in. It is disheartening to note that despite my efforts and the clear state of the property, they continue to withhold my deposit. Their reluctance to return the deposit, coupled with their evasive actions, strongly suggests unethical practices. They are absolute scammers, and I strongly advise others to avoid engaging with them at any cost.

Soulless and snobby Hated every time I had to get in contact with them. They never showed us any respect, trust or consideration despite paying on time without issue for 5 years. Were incapable of making even basic decisions without asking the landlord first and refused to make any kind of upgrade to the property.