Professionals with high standards Stayed with this letting agent for 7 years and have only good words to say about my experience. They are committed to high standard and very professional approach. All responses were prompt and issues fixed with a very short time period. Zone Letting, you deserve 5 stars and my recommendation.

Awful experience Awful experience, fraud attempt. Rude people trying hard not to give the deposit back for no reason.

Incompetent Had a long tenancy with this group (10+ years). In that time they have performed a total of 3 repairs, despite having reported over 15 things which needed repairing. I ended up just repairing/replacing most things myself during the time. They claim to have no recollection of a pet deposit (£250), and upon moving out, are surprised that some things need repairing/replacing despite these having been reported or well within reasonable wear and tear given the length of stay. Left because they failed to repair 2 things which are considered major risks (and illegal to leave). They additionally purchased the property from the landlord without informing me, causing a bunch of problems (and fines) with the council. They have been bordering on incompetent and money hungry for my entire tenancy, and if finding somewhere else which allowed dogs had been easier I wouldn’t have stayed with them nearly as long. Can’t suggest strongly enough that folk avoid if they have any other feasible option.

Happy Landlord I moved my properties to Zone Letting last year after several years with another agent; it seems the grass is greener ! Very happy with the proactive service that I have been receiving.

Professional team! Big issues but all sorted! While we had HUGE problems with the apartment we rented via Zone (ceiling falling, rats, gas leak), Zone made sure to take care of us, and sort issues with Landlord. I wasn't expecting this to be honest, but they took care of everything, really professional in the end! Team is reasonable, few issues at first (misunderstandings), but professional otherwise.