Andy Louie
GBNOT WORTH THE TIME OR MONEY! NOT WORTH THE TIME OR MONEY to use. Basic things are overly complicated and requires manual entry what's the point when you can make a spreadsheets without paying subscriptions for the entire lifetime you have the rental. wish I wouldn't have wasted my money with this company and hope this review helps someone.
Ryan W
GBQuestionable practices. The software is just okay not noteworthy enough to find a site to write a review. But recently they did a sneaky money grab changing from free Echeck for years to a 2.50 fee via 4AM email 20 days ahead of time to be automatically applied without opt in ($5+ for tenants with multiple people on the lease who pay independently). They say they “waived” the fee in the past, but I don’t remember it having been presented that way.
Jody
GBAppfolio has regressed with technology… Appfolio has regressed with technology that people expect to help their daily lives. Many software and industries in general offer free ACH echeck options. After Appfolio pushed to get many residents paying online, they have begun to charge $2.49 per transaction. This is fee is not substantiated. They say they want to be progressive, but removing a free automatic payment option is a step backwards for most people. Paying with checks are now necessary again, which is ridiculous!
Nick Brabec
GBGood but use to be great Great software and have been using for 10+ years now. It does exactly what we want the software to do however, we do not feel valued as a customer with the most recent price changes feel like they are trying to nickel and dime you along the way. Use to highly recommend but, would suggest looking around first before choosing now.
Chavy R
GBThe programmers do not know the first… The programmers do not know the first thing about accounting or bookkeeping. There are very very many obstacles, that if the software creators would work with an accountant or at least try to use the system, then maybe they can try to resolve. They are very proud of their many integrations, but when it boils down to regular day yo day functionality, not very user friendly.