Large corporations don’t care about the little man They are a large corporation and take advantage of their tenants. From the outside things look nice and they do hire nice front desk staff, but that’s where it ends. Some of the issues I have had are heat breaking in the middle of the coldest night of the year, elevators never work (make sure to add an extra 10 minutes to your commute), they add water/sewer/boiler as extra limes in your monthly bill, 8%+ of renewal rates and mess with you for months that they are trying to reduce it for you but don’t. You could do worse, because the staff and online portal are ok, so they get a 1* for that.

Charging me an insane amount of money… Charging me an insane amount of money for rent, then they closed ALL of the amenities even though it is not required by law. They are now refusing to negotiate a rent concession even though my rent is $3,500 and I have no access to any outdoor spaces or the gym that I PAID FOR! To break my lease, which I just re-signed on March 1st not expecting to have ZERO amenities, they are going to charge me $7,000. Remember, tenants, WE HAVE LEGAL OPTIONS!

THEY WILL RIP YOU OFF! After living at Bell Fontaine for two years I can honestly say DO NOT RENT THERE or at any of Equity residential properties. They will rip you off and you’ll see it in your move out charges. They charged me to replace carpet that was under warranty and didn’t need to be replaced. They also charged me astronomical fees for cleaning and painting. There was no damage to anything in the unit, just simple wear and tear. Be prepared for them to raise your rent 10 percent every year and to retaliate against you for moving out by charging you unjust move out fees. You’ve been warned!

Current tenant: Think twice before renting an apartment with them I've been unfortunate to rent an apartment in one of the complexes that this company manages. I've pointed out a couple of issues with unit during the tour and asked if they can be taken care of (namely bedroom window was pretty dirty, scratches on the oven top, etc). Some things couldn't be fixed and that's ok. Windows supposed to be cleaned and when I moved in there were not. And now they basically just ignoring my requests to clean it.

Equity residential is the 3rd largest… Equity residential is the 3rd largest rental corporation in the country owned by Billionare Zelle who's a tyrant and a crook. They charge late fees even if you're on time there are 15 concurrent major law suits at any time. They never pay your deposit back and when you take them to small claims court they refuse to pay the judgement. Narcissist trump has bought their shares. If you see any rental research who owns it. If it's EQR RUN...