Great Jones is terrible, dishonest, sloppy, super unprofessional As a landlord I am so disappointed that I select Great Jones as my property management company. While things were good initially, the past 6 months were a nightmare. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or willing to, tell me if they sent the bill to the tenant, if the tenant responded, what's the next step, just silence, no one responds to my queries. In addition, they overcharged me more than $3,000 for repairs that I have not approved, and they have been ignoring me requests for refund for weeks. Now I also have to spend money on attorneys to get my money back from them. Terrible company. The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews.

Quick response times!! I love the fact that Great Jones Property Mgmt responds quickly to complaints for repairs once it has been submitted through the portal ! Thank you, thank you so appreciated. Great Jones will follow up and get the job completed through the owner or other business liaisons to solve the problem s as well as keeping you up to date with appointment times. Great company to work with !!!

Hands down one of the worst Hands down one of the worst, if not the worst consumer experiences of my life. Avoid at all costs, otherwise it will cost you A LOT of time, money, and heartache. Guess how many months it will take them to arrange a hot water repair, if you guessed three months, congrats. Home was condemned almost immediately after the city inspector finally came to check on the situation. The story goes on, but just imagine the worst experience and subtract a star from that.

Save your money and sanity! Save your money and sanity! I wanted to share some additional follow up issues I’ve experienced with Great Jones. After terminating them as my property managers due to a lack of effort and constant displays of incompetence. They have refused to release the funds they kept in reserve for the properties. Despite me telling them not to keep reserves on file. Now they are using those funds post management time frame to charge me for landscaping and utilities. That’s right they charging me fees when they’re no longer managing the property. This company has shown they are not only incompetent of effectively managing a property. They are also thieves. Stealing money from their client base. Stay away or it will cost you time, money and then peace of mind they’re supposed to provide by managing a property.

Great Experience So Far :) Michael (Weiss) truly went above and beyond my expectations. I couldn’t have asked for a more understanding agent. He worked with me personally over the last few months to make sure I found the right fit for my family, and was very patient and understanding giving my circumstances. Throughout the entire process he remained helpful, patient and kind! Thank you Michael for all your hard work, it is truly appreciated.