If I could give less than 1 star I If I could give less than 1 star I would. This property management company is the worst. I had them manage a duplex in the Indy area. There's no local maintenance team, they use subcontractors. There's not even a number you can call for issues. You can only email or text, and then have to wait until the actual local management calls you back. I can't tell you all of the horrors I experienced with them. Their business model is trash. Landlords and tenants should get a class action suit against this company. DO NOT trust these people with your property.......

Not horrible Communication went well initially and the process overall was not bad. I gave 3 stars because I feel as if I was rushed into the property. There were some pretty big issues upon moving in that should have been noticed and fixed prior, had a proper inspection been conducted. They did work with me, though on getting those issues fixed.

100% recommended! Michael and his team were amazing to say the least! With an urgent situation at hand, he was very consistent with communication, reviewed our application quickly, and got us approved the same day. This is the best experience we’ve had trying to rent a place! 5 stars is not high enough!

My rental company was just taken over… My rental company was just taken over by this company,and 20 renters were ask to vacate our home with very short notice and when I'm trying to speak with someone,no one is ever available, and I'd also like to know what happens with our security deposit if we are suddenly asked to leave. Wow

Do not let them rent out your home they don't care about anything but getting paid and they violate leases From the time I moved into my place I had issues. They lied to me and my neighbor and said we had separate meters and it turned out to be a lie. They refused to fix my roof and floor the septic tank started to overflow into the yard and no one ever came to fix it so I called the city and they cited them multiple times to no avail. May 1,2023 my home was condemned by the city of Jacksonvilles code enforcement. I've been contacting them about my security deposit and for some reason they're giving me the run around I've contacted lawyers. Everytime I had issues with my home I put in work orders and sometimes they'd do them but the most part they didn't but they would threaten and harass me about the rent. I stopped paying when someone from latchel told me the home owner said he didn't have enough money to make the repairs. I left my home and stayed with a friend because as I stated my yard was flooded with septic water and I work for Coca-Cola. I've been out that home sense may and they still haven't sent my security deposit. I have all emails and pictures of the damages and them refusing to fix the home. I wish we could post pictures because the world needs to see this.