30% rent increase in 1 year — more than 15x London average So Lexadon have told me they are planning to jack up the rent by OVER 30 PER CENT in December (less than the legal six months minimum for yearly contract tenants). I’ve lived here for 9 months. The average private rental increase rate in London this year was around 2 per cent. That said, the elevator has worked three times. And the building is falling apart. You get the picture.

will be 2 years I’m renting a flat with… will be 2 years I’m renting a flat with Lexadon,never had a problem.Maintenance came after 2 days reported.

Shockingly poor service to tenants Shockingly poor service to tenants, including ignoring emails flagging issues, in particular relating to rotten windows that we were consistently advised need to be and would be replaced (14 months and counting since they sent out a contractor to take a look at them who advised that they are in great need of replacement). The contractor also helpfully told us that we were not the worst of the properties that they had seen re. window condition, so we can be quite sure that this is not just a unique problem to us! On the occasions they do respond, they insist that we go through their “Workflow” system, which allows for them to pick and choose what problems they want to solve and which ones they want to ignore (as occurred on a number of occasions). They then consistently rents above market rates, in spite of acknowledging that these issues have not been dealt with, because they can. They in fact so far as to tell us that they will be able to get more money if they put it on the market, so they are quite happy renting out terrible properties at exorbitantly high prices, cementing my reasonable opinion that Lexadon are the worst in the London rental market cesspit. Avoid at all costs until the rating starts going up.

Issues from the first day of moving in Issues from the first day of moving in. No professional clean as stated, light bulbs out in all rooms, broken extractor fan in bathroom, broken heated flooring, filthy windows and rubbish in draws. We have been living in the flat for 7 months now and still nothing has been sorted. We have been passed from person to person, had emails ignored, and consistently struggled to get a response. I have called several times but anyone I'm trying to contact has conveniently 'just gone into a meeting'. This is an awful company, and its common knowledge across the building that Lexadon are awful landlords. I mentioned to them that we would withhold rent until issues were sorted, and they replied almost instantly, threatening us that we would be going against our contract, and subsequently evicted. DO NOT RENT A LEXADON PROPERTY.

The best guidance and experience I… The best guidance and experience I would want out of a viewing. Couldn’t fault them.