Robin Essence
GBZumper is full of scammers who get your… Zumper is full of scammers who get your information and ask for money!! This is a terrible site and no way to get in touch with Zumper to verify the scammers!! Please investigate this site. Too many renters & homeowners are being scammed and it's out of control!! No follow-up or verification is being done by Zumper.
EMS
GBWant to verify driver's license (photo ID) through email This company is just cheap. They want me to send them pictures of my photo ID (driver's license) through email. Respectable companies use third party products/apps that verify these without email in a secure way. Just pay the money and keep your users secure. Here is what they sent me when I complained about their unsafe practice: "We understand you're wary about getting your information compromised. We respect your decision and we'll be waiting once you decide to proceed with having your account reviewed. All the best, Devine Client Support Advocate" This is not how you "advocate" for clients.
Sarina Eliyakim
GBmediocre customer service BBB / YELP / GOOGLE URGENT 4/12/2023 I never expect to find so many negative reviews here about Zumper which is acting EXTREMELY irrationally. Now I can join hundred of unsatisfied customers for Zumper. I had two listings with them and out of the blue they asked me to identify myself online with the camera. I am not a technological wizard. I was suspicious and multiple times i asked if that identification process was a scam. I tried and tried and the crazy weird system never accepted my photos. Then the kind of lawyer working there asked for utility bills and property deed in order to list both listings. Since the property is rented i am not the one paying the bills. I told them twice and they do not read my emails. I provided copy of the deed and what they did next? They closed my account. I am going to Google and Yelp to report them. Zillow and other online free rental platforms NEVER acted that way. The government should be notified immediately.
Jessica Janssen
GBZumper is a SCAM Zumper is a SCAM I am a real estate broker in WI and have been fielding phone calls all day and night from CA, UT, CT, PA, NY, OH regarding homes for rent. Apparently, there are properties with my contact information. I was able to get a screen shot from one of the callers and it is my name as well as my business name and and encrypted phone number that calls by business number directly. Zumper website doesn't have a phone number to call! I searched and found it (415) 262-4213 if you want to leave a VM. Also if you are having issues, you can email them. I'm assuming they will not respond to me as all the reviews on their facebook page indicate they are a SCAM and don't research any of their advertisers.
Bennia
CAI have had problems back and forth for… I have had problems back and forth for last few month about my account with Zumper block and delisted and then reinstated by onboard Zendesk and apologized security reason and yesterday again block and deactivated now. I’ve sent all my Driver licence and picture of myself property titles and utilities bills as per requested again. I know Zumper concerns for scam purposes but it be never ever scammed any tenants of mine or others with all my rentals. I can provide all active tenants experience with me as their landlord.name Bennie Ma