russ Mccarty
GBI bought a replacement door for lizard… I bought a replacement door for lizard cage they shipped it fast no problems
paula bolster
GBI ordered an item for my dog I ordered an item for my dog, and they did not have the exact items that I wanted but they contacted me and gave me a larger quantity for the same shipping price. Very accommodating, I will order from them again!
XY
GBWorst customer service I've ever… Worst customer service I've ever experienced. They took an order for a door for a reptile cage. The wrong door was sent. I got a refund, however, the replacement door was never sent. I asked for a refund and they REFUSED to give one. The said they would give me credit. THEY ARE THIEVES! Reporting them to the BBB. Don't waste your time! They don't even answer their phone!
Beth Biegler
GBgreat products and service great products. always ship on time. recently resolved a problem with FEDEX for the shipping of a perishable order. kind and responsible customer service.
Edward James III
GBHad what Amazon didn’t. Fast shipping. I bought 2 18x18 Exo Terra backgrounds for my dragon's tank, they were shipped the next day, and I received them the day after that. I had emailed them a few questions and they responded to me within a few hours.