Dave Guse
GBWorking with Rental Tools Online Working with Rental Tools Online, was quick and easy! Solved our issue of water backing into our drains from the retention pond... Only issue was a stray alligator in the line... but that just made the day more exciting!
Richard
CAPerfect experience for shipping to Canada Perfect. Ordered four subsalve underwater lift bags for my boat lift, for shipment to Atlantic Canada, via FEDEX and was flawless and earlier than promised; always like it when a company under promises and over delivers. Certainly better than the other way around....looking forward to using them to remove my boat lift in October, but the bags look super strong and durable. Would definitely use again; perfect experience. Richard from Nova Scotia
Roger Kieschnick
GBPrice was main thing Price was main thing. Had to question the price of the extra battery but RTO stood behind their listed price , so that was good. . Will refer to any other contractors that need an underwater drill to RTO.
Customer
GBEXCELLENT CUSTOMER SERVICE!! From the first step of speaking with Will Noonan on a call to verify the process and equipment, to each and every step of the experience it has been Perfect. Will was extremely professional, polite and patient and explained everything. The equipment arrived as advised, in perfect working order, packed excellent. Simple to use and pack up and return. I used the equipment for no more than 5minutes but it solved my issue and the whole process was effortless.
Keith Bloomfield
GBHad a great experience with this company The product arrived on time, fully functional. I made a mistake with my order on the website - somehow the smoke cartridges were not included. It was probably a mistake on my end since I didn't see them on the invoice either. I tried calling, but it was a holiday weekend when I got it. They did call back the following Monday, and I appreciate the effort. There was another issue with shipping. After I removed the old label, attached new one and sent it off, the machine arrived back at my house a few days later! I called it in, and RTO was able to get me a new label and update my order so I wasn't charged the additional days. Well done, folks!