From a service writer's standpoint From a service writer's standpoint this is by far the best warranty company to work with. They are fast and friendly. Also unlike most warranty companies, with PWI I don't feel like I am talking to lawyers trying to trip me up so they don't have to cover something on our customers vehicles!

They made the approval process very… They made the approval process very easy to get my customer back on the road right away, and paid very prompt after I performed the repairs! Would highly recommend them!

The woman I spoke with was fantastic The woman I spoke with was fantastic, sympathetic, kind, friendly and so on. She listened to me when I cried on the phone when I found out that Bertera Subaru in West Springfield Massachusetts lied to me about preferred warranties not covering any repairs on my vehicle. She had a lot of empathy. She even helped get that dealership off the list of repair shops. Unfortunately I didn't get to really use preferred warranties cause my time will be up soon. Thank you to that sweet woman I spoke with.

great customer service and quick turn… great customer service and quick turn around claims!

Customer service was for sure a 5 … Customer service was for sure a 5 quick responses and quick payment. However, its time to update labor rates. You're paying sub par labor rates .