Dependant and consistant transcription service. I have used Transcription Wing multiple times and have been very pleased. Their prices are fair and they have always hit the turnarounds I asked of them. In addition, I have called TW on two occasions and customer service was both friendly and helpful.

Excellnt work - recommended to others internally I had a couple highly detailed and complex PDF contracts that needed to be put into Word for updating. No one could find the original Word docs and these were ~5 pages each and would have been hours of work for me or another team member to transcribe. I explained my needs to Transcription Wing and they provided me, within a day, a perfect Word version of the PDF. I was then able to modify the Word version to what the client needed, sent to my Legal for approval, then to the client to assist in closing $500K in business. Huge win and recommended it to several colleagues.

Good but not excellent I have had many recent audiofiles transcribed. They are good for internal purposes and we can get the gist of the audios so that we can write files BUT when we need to pull a significant amount of verbatims or forward on to a client that is where have an issue. It is like the files have been transcribed by computer program or at the very least not read for sense after the transcription is done. There are sentences which make no sense or words which are obviously wrong. So will use as an in-expensive and quick resource when using for my own team's internal reporting efforts but otherwise will go with more expensive vendor who reads over the transcripts to ensure they make sense.

Mixed success I had 8 transcriptions from a series of focus groups with 6 participants transcribed. It was obvious that several people worked on them, as some followed the thread of the conversation and made an attempt to incorporate specific terms and references that were used over and over. The sessions were about customer service for tax filing and the transcription would be out in left field. e.g. "Respondent: I was on the train. Usually the tracks is closing over that. They reach out. She said 24 hours afterwards and then they remembered Adam." Even without context it makes no sense.

Excellent Value I've worked with TranscriptionWing for a few years now, and I'm always very pleased with their service. Always on time, excellent value. My interviews tend to contain a lot of technical jargon and I can tell the person who is typing actually looks things up to get the spelling right. Impressive!