3 Reasons to Use Civicom I've been a Civicom customer since September 2011. As an advertising professional for a global agency, we work FAST. Civicom provides fast and reliable transcription services. Here are 3 Reasons to Use Civicom today: 1. Prompt Service (often ahead of schedule) 2. Detail Oriented - If you send a duplicate, corrupt or blank file, they will contact you. You won't be charged extra for this service. 3. Customer focused service- Do you have a last minute request? Will you be sending the audio file on Saturday and need it first thing Monday morning? Civicom will deliver. Just call them in advance.

Excellent Experience We've used TranscriptionWing for a couple of years, and they've always done an excellent job of transcribing our interviews for MT magazine. We sometimes have speakers with foreign accents on the interviews, and they handle these very well with minimum errors. Really good to work with this company and we'll continue giving them our transcription work.

Mixed success I had 8 transcriptions from a series of focus groups with 6 participants transcribed. It was obvious that several people worked on them, as some followed the thread of the conversation and made an attempt to incorporate specific terms and references that were used over and over. The sessions were about customer service for tax filing and the transcription would be out in left field. e.g. "Respondent: I was on the train. Usually the tracks is closing over that. They reach out. She said 24 hours afterwards and then they remembered Adam." Even without context it makes no sense.

Consistent and reliable I've been working with TranscriptionWing for the past 6-8 months, and the experience has been great. They can handle any job I send along, and really help me to be more productive in my job by delivering transcripts in a speedy manner. Their service is friendly and helpful, and extremely prompt.

Transcription Wing is great! I have submitted nearly 40 one hour telephone interviews to Transcription Wing over the last month or so. I opted for the 5 day service (it is the most economical). The price is better than any other service out there, and the turnaround is always faster than expected. I receive my transcripts by e-mail as well as in my account, and all the details are clear and accounted for. The billing has been accurate and hassle free. The transcripts are clean, professional, and accurate. They look very nice, which is important when sharing back with my participants. They load in to NVivo with no trouble. Transcription Wing has cut my project time in half.