Excellent Value I've worked with TranscriptionWing for a few years now, and I'm always very pleased with their service. Always on time, excellent value. My interviews tend to contain a lot of technical jargon and I can tell the person who is typing actually looks things up to get the spelling right. Impressive!

I was not notified of the completion of … I was not notified of the completion of this assignment. this is the first statement I have sent you in a long time and the service was not good.

Excellent Experience We've used TranscriptionWing for a couple of years, and they've always done an excellent job of transcribing our interviews for MT magazine. We sometimes have speakers with foreign accents on the interviews, and they handle these very well with minimum errors. Really good to work with this company and we'll continue giving them our transcription work.

Mixed success I had 8 transcriptions from a series of focus groups with 6 participants transcribed. It was obvious that several people worked on them, as some followed the thread of the conversation and made an attempt to incorporate specific terms and references that were used over and over. The sessions were about customer service for tax filing and the transcription would be out in left field. e.g. "Respondent: I was on the train. Usually the tracks is closing over that. They reach out. She said 24 hours afterwards and then they remembered Adam." Even without context it makes no sense.

Came through on a time sensitive project. TranscriptionWing helped us meet the deadline on a time sensitive project by transcribing recordings from our subject matter experts. This allowed us to create facilitation guides for a product training launch. The recordings were not that great but they did a good job with what they had to work with.