TranscriptionWing

Civicom, Inc., PO Box 4689, Greenwich, CT
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4.40
Based on 20 Reviews

5

55.00%

4

30.00%

3

15.00%

2

0.00%

1

0.00%
About TranscriptionWing

TranscriptionWing is a service of Civicom. In 2005 Civicom launched a new typing service - transcriptions! This was primarily to serve the needs of our existing conference calling clients who were looking for quality audio transcription services. From there word spread and we began to deliver fast transcriptions to many business sectors including; marketing research transcriptions, educational institutions, entertainment industry transcriptions and other organizations holding meetings outside of our conference calling systems.

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Jorge Fonseca
GB

Very good service; some minor areas for improvement Overall, I believe the service is great. I have recommended the service to others within my company already, and will certainly use it in the future if the opportunity arises. There are some minor areas for improvement: 1. The website tends to be extremely slow many times, even for logging in. 2. The price listed for the slower "economy" service was actually higher than the standard service, which did not make sense to me. 3. The transcriptions tend to lack punctuation very often. 4. I confirmed a few transcription errors when listening to parts of the recording that did not make much sense on the transcript.

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Kelly
GB

Partnership Working with TranscriptionWing is easy, quick and reliable. If you ever need anything, made a mistake, have a questions - you just email and they respond quickly. Always on time or ahead of time promised. I trust all my transcription work with them and never doubt they will do what needs to be done to go above and beyond!

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Deborah
GB

Came through on a time sensitive project. TranscriptionWing helped us meet the deadline on a time sensitive project by transcribing recordings from our subject matter experts. This allowed us to create facilitation guides for a product training launch. The recordings were not that great but they did a good job with what they had to work with.

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Lynda
GB

Good but not excellent I have had many recent audiofiles transcribed. They are good for internal purposes and we can get the gist of the audios so that we can write files BUT when we need to pull a significant amount of verbatims or forward on to a client that is where have an issue. It is like the files have been transcribed by computer program or at the very least not read for sense after the transcription is done. There are sentences which make no sense or words which are obviously wrong. So will use as an in-expensive and quick resource when using for my own team's internal reporting efforts but otherwise will go with more expensive vendor who reads over the transcripts to ensure they make sense.

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Taryn
GB

Consistent and reliable I've been working with TranscriptionWing for the past 6-8 months, and the experience has been great. They can handle any job I send along, and really help me to be more productive in my job by delivering transcripts in a speedy manner. Their service is friendly and helpful, and extremely prompt.

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