TranscriptionWing

Civicom, Inc., PO Box 4689, Greenwich, CT
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4.40
Based on 20 Reviews

5

55.00%

4

30.00%

3

15.00%

2

0.00%

1

0.00%
About TranscriptionWing

TranscriptionWing is a service of Civicom. In 2005 Civicom launched a new typing service - transcriptions! This was primarily to serve the needs of our existing conference calling clients who were looking for quality audio transcription services. From there word spread and we began to deliver fast transcriptions to many business sectors including; marketing research transcriptions, educational institutions, entertainment industry transcriptions and other organizations holding meetings outside of our conference calling systems.

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Donna
GB

Excellent Value I've worked with TranscriptionWing for a few years now, and I'm always very pleased with their service. Always on time, excellent value. My interviews tend to contain a lot of technical jargon and I can tell the person who is typing actually looks things up to get the spelling right. Impressive!

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Taryn
GB

Consistent and reliable I've been working with TranscriptionWing for the past 6-8 months, and the experience has been great. They can handle any job I send along, and really help me to be more productive in my job by delivering transcripts in a speedy manner. Their service is friendly and helpful, and extremely prompt.

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John
GB

Dependant and consistant transcription service. I have used Transcription Wing multiple times and have been very pleased. Their prices are fair and they have always hit the turnarounds I asked of them. In addition, I have called TW on two occasions and customer service was both friendly and helpful.

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Nancy Ressler
GB

Mixed success I had 8 transcriptions from a series of focus groups with 6 participants transcribed. It was obvious that several people worked on them, as some followed the thread of the conversation and made an attempt to incorporate specific terms and references that were used over and over. The sessions were about customer service for tax filing and the transcription would be out in left field. e.g. "Respondent: I was on the train. Usually the tracks is closing over that. They reach out. She said 24 hours afterwards and then they remembered Adam." Even without context it makes no sense.

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Tracy
GB

Mostly terrific I think most of our experience with TranscriptionWing has been very positive. There have been a few times when we've had to go through the transcripts and change some of the words used to what was actually said, and that's probably because we recognize the words used more...we're use to the lingo...i guess more than someone who is not familiar with our work and audience. But, the delivery service has always been exceptional and quite a few times we've received our orders before the date anticipated. And every time I've talked with anyone there it's been a very positive experience and they have been more than helpful.

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