TranscriptionWing

Civicom, Inc., PO Box 4689, Greenwich, CT
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4.40
Based on 20 Reviews

5

55.00%

4

30.00%

3

15.00%

2

0.00%

1

0.00%
About TranscriptionWing

TranscriptionWing is a service of Civicom. In 2005 Civicom launched a new typing service - transcriptions! This was primarily to serve the needs of our existing conference calling clients who were looking for quality audio transcription services. From there word spread and we began to deliver fast transcriptions to many business sectors including; marketing research transcriptions, educational institutions, entertainment industry transcriptions and other organizations holding meetings outside of our conference calling systems.

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Jorge Fonseca
GB

Very good service; some minor areas for improvement Overall, I believe the service is great. I have recommended the service to others within my company already, and will certainly use it in the future if the opportunity arises. There are some minor areas for improvement: 1. The website tends to be extremely slow many times, even for logging in. 2. The price listed for the slower "economy" service was actually higher than the standard service, which did not make sense to me. 3. The transcriptions tend to lack punctuation very often. 4. I confirmed a few transcription errors when listening to parts of the recording that did not make much sense on the transcript.

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Tracy
GB

Mostly terrific I think most of our experience with TranscriptionWing has been very positive. There have been a few times when we've had to go through the transcripts and change some of the words used to what was actually said, and that's probably because we recognize the words used more...we're use to the lingo...i guess more than someone who is not familiar with our work and audience. But, the delivery service has always been exceptional and quite a few times we've received our orders before the date anticipated. And every time I've talked with anyone there it's been a very positive experience and they have been more than helpful.

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TomA
GB

Excellnt work - recommended to others internally I had a couple highly detailed and complex PDF contracts that needed to be put into Word for updating. No one could find the original Word docs and these were ~5 pages each and would have been hours of work for me or another team member to transcribe. I explained my needs to Transcription Wing and they provided me, within a day, a perfect Word version of the PDF. I was then able to modify the Word version to what the client needed, sent to my Legal for approval, then to the client to assist in closing $500K in business. Huge win and recommended it to several colleagues.

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Doug
GB

Excellent Experience We've used TranscriptionWing for a couple of years, and they've always done an excellent job of transcribing our interviews for MT magazine. We sometimes have speakers with foreign accents on the interviews, and they handle these very well with minimum errors. Really good to work with this company and we'll continue giving them our transcription work.

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Danica Deere
GB

I was not notified of the completion of … I was not notified of the completion of this assignment. this is the first statement I have sent you in a long time and the service was not good.

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