Scam shop Scam shop. Didn't have the part I bought, so they just send me something else. Buyer beware.

Terrific Customer Service Have made 5-6 purchases over the years with them and every experience has been flawless. A couple of items have needed to be exchanged due to some issues, and each time they promptly responded to my email and remediated the issue by sending me replacements. One of the issues included the color of an insert being different from what was pictured on their website. They quickly offered to send me a different insert at no cost and told me not to worry about sending the original one back to them. Says a lot about a company when something goes wrong and they take care of you. I'll continue to return to Ewatchparts.

Ordered a part that was defective Ordered a part that was defective. In my communications, they suggested some basic steps, which any person would have tried. In the long run, I returned the movement for a replacement, which they promptly sent. The replacement part was in fine shape. Had their email correspondence been more appropriate, I would have rated them 5 stars.

Parts were perfect for my watchband and… Parts were perfect for my watchband and they arrived early.

Replacement band for my 40 year old Rolex 16013 Received my replacement band for my 40 year old Rolex 16013. First thing I noticed was the made in Italy tag. Really was expecting from China. So that was a pleasant surprise. Received it yesterday evening. This morning I installed my original clasp and took out a link from each side for fit. On the inside of my old clasp it indicates it was 18k after the model number. So that is what I bought from you. After wearing this watch daily for 40 years the stretch and wear was such that it could not be repaired. I had just had my watch serviced so between that and bracelet pieces it looks and performs like it did when new. Would have bought a Rolex replacement but there was a year wait. Thought yours would get me by. Now I see no reason to get one from them. Even the stamping on the end is correct. Needless to say i am very pleased. Regards, Bill Rasmussen