Terrific Customer Service Have made 5-6 purchases over the years with them and every experience has been flawless. A couple of items have needed to be exchanged due to some issues, and each time they promptly responded to my email and remediated the issue by sending me replacements. One of the issues included the color of an insert being different from what was pictured on their website. They quickly offered to send me a different insert at no cost and told me not to worry about sending the original one back to them. Says a lot about a company when something goes wrong and they take care of you. I'll continue to return to Ewatchparts.

The item never came. It's a scam. I purchased a watch strap link, but it never came. Also the website doesn't allow you to log in. It's a scam. I regret that I should have done more research before I buy from the site. Do not buy. The owner of the website should go to jail as he/she is scaming so many people. Update: The seller is dishonest; he claimed he never sent my item, leading me to initiate a PayPal dispute due to non-shipment. His explanation was that he refrained from shipping after I initiated the dispute. Here is his email "Your order did not ship out since you paid the order and then opened up a case with PayPal about a refund. We refunded you on the order and cancelled the shipment since that is what you requested from PayPal."

Very bad experience with them Very bad experience with them, avoid their store! Although the tracking info says it was delivered I never received my shipment and the seller was totally unhelpful and couldn’t be bothered. I lost my money there!