Absolute garbage products and service Ordered a bezel insert for a Rolex 16610. The insert does not fit at all. It was no problem removing and installing the original insert but somehow they claimed that it was «impossibel» that the the replacement didn’t fit. Zero refund. Recommend you stay clear Edit: an original and genuine 16610, not a replica as implied by the seller in his comment below

Terrific Customer Service Have made 5-6 purchases over the years with them and every experience has been flawless. A couple of items have needed to be exchanged due to some issues, and each time they promptly responded to my email and remediated the issue by sending me replacements. One of the issues included the color of an insert being different from what was pictured on their website. They quickly offered to send me a different insert at no cost and told me not to worry about sending the original one back to them. Says a lot about a company when something goes wrong and they take care of you. I'll continue to return to Ewatchparts.

New Watch Straps - Seiko Velatura I bought watch parts from EwatchParts and had a great experience. Their parts are top-notch, durable, and fit my watch perfectly. When I received the wrong strap, they quickly fixed the problem, apologizing and sending the correct strap without any additional charge. It arrived in perfect condition. I recommend EwatchParts for high-quality watch components. Thanks for the excellent service!

Great Products and Responsiveness The folks at Ewatchparts were very responsive as I was searching for a bracelet for my grandfather’s vintage Seiko (a unique military version from the late 60s). Pricing was fair, shipping was prompt and arrived on time, and the bracelet was a perfect match to the case as well as the vintage clasp. Great experience with these folks!

Excellent product Excellent product. Responsive assistance. I highly recommend. Using their oyster on my vintage OP 1002. Looks great.