Terrific Customer Service Have made 5-6 purchases over the years with them and every experience has been flawless. A couple of items have needed to be exchanged due to some issues, and each time they promptly responded to my email and remediated the issue by sending me replacements. One of the issues included the color of an insert being different from what was pictured on their website. They quickly offered to send me a different insert at no cost and told me not to worry about sending the original one back to them. Says a lot about a company when something goes wrong and they take care of you. I'll continue to return to Ewatchparts.

Replacement band for my 40 year old Rolex 16013 Received my replacement band for my 40 year old Rolex 16013. First thing I noticed was the made in Italy tag. Really was expecting from China. So that was a pleasant surprise. Received it yesterday evening. This morning I installed my original clasp and took out a link from each side for fit. On the inside of my old clasp it indicates it was 18k after the model number. So that is what I bought from you. After wearing this watch daily for 40 years the stretch and wear was such that it could not be repaired. I had just had my watch serviced so between that and bracelet pieces it looks and performs like it did when new. Would have bought a Rolex replacement but there was a year wait. Thought yours would get me by. Now I see no reason to get one from them. Even the stamping on the end is correct. Needless to say i am very pleased. Regards, Bill Rasmussen

Speedmaster Mk40 Spring Bars Ordered spring bars for an Omega 3520.53 and 3520.50. Unfortunately the watch takes a 18mm length spring bar with a somewhat special thickness, different from other Speedmasters. The first set sent was the wrong thickness. The seller was very helpful. They promptly sent the correct bars but miscommunication with the shipping department resulted in them sending only one set. They then sent 20mm bars instead of 18mm bars. The seller's communication was great throughout the process although the shipping department seemed to have trouble sending the correct part sometimes. Eventually the seller resolved the issue and allowed me to keep all the incorrect bars as well. Overall it was a good experience since I wasn't in a big hurry.

The item never came. It's a scam. I purchased a watch strap link, but it never came. Also the website doesn't allow you to log in. It's a scam. I regret that I should have done more research before I buy from the site. Do not buy. The owner of the website should go to jail as he/she is scaming so many people. Update: The seller is dishonest; he claimed he never sent my item, leading me to initiate a PayPal dispute due to non-shipment. His explanation was that he refrained from shipping after I initiated the dispute. Here is his email "Your order did not ship out since you paid the order and then opened up a case with PayPal about a refund. We refunded you on the order and cancelled the shipment since that is what you requested from PayPal."

Operates like a scam. Operates like a scam. Order input details aren't in the cart. Confirmation email showed incorrect info. Email communications are short and rude. In the end, wrong style and size sent and no offer to fix it. Posting this as a warning to other customers. Bu from some other place.