poor response times poor response times, data not being pulled consistantly, errors out too often, last "update" now it does not pick up concessions. This program is now too expensive for this type of experience.

Very happy with DataMaster Very happy with DataMaster. Excellent service and I've dealt with two employees there that were excellent, as well: Richard Rogers & Joanna Denos. I've recommended DataMaster to every appraiser I know & I'll continue to use it. Very honest company, with the bookkeeping/accounting. I do hope their technology gets better with GPAR forms. 5 Stars!

Using DataMaster speeds up data… Using DataMaster speeds up data integration to the appraisal report and completes the 1004MC quickly which allows me to do more work. I'm spoiled after using DataMaster for the last couple of years and will continue to utilize it for every report I write. I do and have recommended DataMaster to peers and they all enjoy it as well. Very good software.

Horrible company, Horrible Customer Service, Horrible Product Horrible company, horrible customer service, horrible product. I have never experienced worse customer service. The software hasn't worked for a week now and I have been back and forth over 15 times with monkeys at this company. No one has fixed the problem and they eventually just stopped responding to me. I hope every appraiser considering Datamaster reads this and decides against using them.

I've called twice about problems with… I've called twice about problems with the way the MLS information transfers to my ACI and both times it was not helpful. Data master does not input in some of the UAD format on the grid, such as site size includes a comma (UAD format does not allow commas) and the "Effective Date of Data Source" does not include a zero for months 01 to 09. Along with a few other items, that I have to immediately fix. It would also be nice if you included the cost approach like Spark does. To be honest, once Spark is available to ACI users I may switch over. Its not only less per month but includes the cost approach.