Will never buy from them again Will never buy from them again! Got our cleats in a reasonable amount of time but they were way too small and this company does NOT provide a return shipping label. You spend $300 for cleats and you return at your own expense! That is extremely poor customer service!!

Horrible experience with returns Besides everything being overpriced, when you try to return something that you bought using the company that made the product´s sizing chart, they won´t take it back!! The product did not even have a name or number on it

I’ve had a terrible experience with… I’ve had a terrible experience with this company. I ordered uniforms for my children two months ago, and have not seen any portion of those uniforms yet. My children paid for these uniforms with their own money, and they have now played several games each without the uniforms that they paid for. Yet, this company refuses to offer even a partial refund.

Just the WORST Absolutely awful experience with We Got Soccer. Shipping is months (!!) behind schedule. I get a different answer from every customer service rep I speak to. After a total runaround on a soccer kit that was ordered in early July (still waiting in late Sept when the rest of the team has received their). They won't even ship the items free when they are ready. I have never experienced something like this - and am not willing to blame covid-related delays. Stay away!!

Poor return policy They don't have a customer-friendly return policy on cleats. WeGotSoccer only allows returns of brand new cleats. There is no way for a player to experience the true fit and performance of the cleats, besides just trying them in the store. My daughter wore her Nike AG Elite cleats for 1 training session and they gave her severe blisters (unlike any other pair). But because she wore them for 90 minutes, they will not take them back. I wasn't looking for a refund. I wanted an exchange. Extremely poor return policy compared to its peers. For those looking for better return policies: Soccer.com has a 30 day, no questions asked, train and play in the cleats and return them for any reason. I've also returned cleats to Dick's because they were not comfortable after playing in them.